Question: Can you customize products based on our specifications?
Answer: Yes, we offer product customization services, including custom designs, logos, and packaging. Please provide detailed requirements for an accurate quotation.
Question: What shipping methods do you utilize?
Answer: We offer several shipping options, including sea freight, air freight, and express courier services like DHL, FedEx, or UPS, depending on your preference and location.
Question: Are your products compliant with international standards?
Answer: Yes, our products comply with international quality and safety standards, and we can provide relevant certifications if required.
Question: How can I track my shipment?
Answer: Once your order is shipped, we will provide a tracking number and the shipping company details so you can monitor your shipment’s progress online.
Question: Do you offer warranty or after-sales service?
Answer: Yes, we offer a warranty for our products, and we provide after-sales support to handle any issues or defects that may occur during normal use.
Question: What markets do you currently serve?